Reserving and picking up your sports gear online and in-store is a convenient process that allows you to secure your items and pick them up at your convenience. Whether you’re a seasoned athlete or just starting out, this guide will walk you through the steps to reserve your cricket, tennis, or hockey gear online and pick it up at your preferred store. Let’s make sure you get the best experience from start to finish.

Step 1: Browse the Online Store

The first step in the process is to explore our online store and find the gear you need. We offer a wide variety of products for cricket, tennis, and hockey enthusiasts, including everything from bats and racquets to helmets and protective pads.

• Cricket Gear: Bats, gloves, pads, protective gear.
• Tennis Gear: Rackets, shoes, apparel, accessories.
• Hockey Gear: Sticks, skates, helmets, shoulder pads.

Make sure to check the product descriptions for sizes, features, and available colors. If you’re unsure about sizing, feel free to contact our customer support for assistance!

Step 2: Select Your Items and Add Them to Your Cart

Once you’ve decided on the gear you need, select the right size, color, and quantity, then add the items to your shopping cart. You can continue browsing for other items, or you can proceed to checkout once your cart is ready.

• Tip: Double-check the items in your cart to make sure everything is correct, including sizes and colors.

Step 3: Choose “Reserve & Pick Up” at Checkout

When you’re ready to check out, select the option to “Reserve & Pick Up in Store.” This option ensures your items will be set aside at your selected store location for you to pick up in person.

• Choose Store Location: Pick the store that is most convenient for you. We offer several locations across the city, so you can choose the one closest to your home or where you’ll be passing by.
• Confirm Stock Availability: If a product is out of stock at your selected location, we will automatically recommend the closest store that has it available.

Step 4: Provide Your Contact Information

Before completing your reservation, make sure to fill in your contact details (name, phone number, email) so we can notify you when your gear is ready for pickup. You’ll also need to provide a valid ID and any order confirmation information when you come to pick up your gear.

• Important: We may send you a notification via email or text when your order is ready for pickup. Be sure to keep an eye on your inbox or phone for updates.

Step 5: Payment & Confirmation

After confirming your reservation details, proceed with the payment. You can pay using your preferred method (credit/debit card, PayPal, etc.) during checkout. Once your payment is successful, you will receive an order confirmation with your reservation details.

• Order Confirmation: You’ll receive a confirmation email that includes a summary of your reserved items, order number, and the pickup location details.

Step 6: Receive Notification and Prepare for Pickup

After your order has been processed and your items are set aside, we will send you a notification confirming that your gear is ready for pickup. The time frame can vary depending on the availability of your items, but we’ll make sure to inform you as soon as it’s ready.

• Tip: Double-check the pickup store hours to ensure you arrive during business hours. If you need assistance, our store staff will be happy to help.

Step 7: Visit the Store to Pick Up Your Gear

Head to the store you selected during the reservation process. When you arrive, head to the designated pickup counter or customer service area. Present your order confirmation and valid ID to our store staff.

• Tip: If you’re in a rush or don’t want to wait in line, we recommend calling the store ahead to confirm your order details.

Step 8: Inspect Your Gear Before Leaving

Once your gear is handed to you, take a moment to inspect it to ensure everything matches your order and is in good condition. If you notice any issues or discrepancies, our store team will assist with exchanges or returns.

Tip: Check the sizes, product features, and any accessories included in your order to ensure everything is correct.